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Reliable payment gateway for eCommerce businesses in Ghana

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With a payment gateway for eCommerce businesses and internet penetration rate of more than 52% which is 16 million internet users, Ghana is trying to adapt to the changes happening in online business around the world. The government of Ghana improves financial and telecommunication services and many investors are investing in this country due to its friendly economic conditions. In Ghana, taking online payments has always been tricky as more businesses move online. As a result, suitable online payment integration is required. Since your consumers can pay for goods from anywhere and at any time by integrating the best payment gateway with your e-commerce website or on-site payments, it is handy for both buyers and sellers. You may choose the best payment gateway providers in Ghana with the aid of this article.

What is a payment gateway?

A payment gateway is a mechanism that reads and transfers payment information from a customer to a merchant’s bank account. Its job is to capture the data, ensure funds are available and get a merchant paid.

What is the reliable payment gateway for eCommerce businesses in Ghana?

Our list of reliable payment gateways in Ghana to accept online payments are;

SlydePay

Slydepay is one of the most popular payment processors according to our 2020 eCommerce in Ghana study and has been one of the pioneers in the fintech industry. Founded in 2011 by DreamOval, it was initially called iWallet. They, in partnership with Stanbic Bank, later rebranded and launched the product as Slydepay in 2015. Stanbic Bank continues to expand the footprint of SlydePay with its introduction in Zimbabwe as well. Slydepay allows you to pay your bills, pay your employees, and pay organizational fees, and school fees. Integrating Slydepay into your website or mobile API takes it easier to receive payments from customers since customers only have to scan or enter a code to pay.

slydepay payment gateway
slydepay

MyGhpay

Myghpay is an integrated and secure online payments and collections platform designed to enable individuals, businesses, and institutions to make or receive payments online from their homes or offices. It was launched by the Guaranty Trust Bank (GT Bank Ghana) in July 2017. They also provide a payment app that allows users to pay for utilities, school fees, insurance and perform other transactions. It enables businesses, individuals, and institutions to make and receive payments online using Visa, MasterCard, QR Codes, GTBank accounts, Mobile wallets, and GH-link-enabled cards. It offers a wide range of services which includes paying for utilities (electricity bills, water bills, etc.), school fees, insurance, travel and tours, shipping, purchasing airtime, and making mobile money transactions. Myghpay also provides a mobile app available for both Android and iOS.

myghpay payment gateway
myghpay

Hubtel

Hubtel (formerly SMSGH) was founded in 2005 by Alex Bram. A previous payment product they had, MPower Payments, was shut down and launched as a part of Hubtel when they rebranded. Whilst they provide both SMS and payment solutions, they want to be Africa’s most-loved platform. They currently have the Hubtel Mall which hosts hundreds of merchants, selling thousands of products.

You can pay using any mobile money network or bank card on Hubtel. You can also add and manage all your cards from your Hubtel wallet. Moreover, your clients can order in-store or online and Hubtel Careforce, its delivery service, will make the delivery. In March 2020, Hubtel launched GHQR, a national Quick Response (QR) camera scan and pay service available on smartphone apps of all licensed commercial banks and financial technology providers in Ghana. Customers that use these apps can simply scan a GH QR code to pay a supported business or person.

hubtel payment gateway
hubtel

ExpressPay

Founded in 2012 by Curtis Vanderpuije, expressPay defines itself as an eCommerce marketplace and payment gateway provider. They have one of the most popular payment apps in Ghana. As a payment gateway provider, they are an official Visa Payment Technology Provider (PTP). Their team has a combined experience of 25+ years in developing software and helping solve key problems for market leaders. It allows you to make bill payments (Surfline Internet, hotel bills, BoxOffice, DStv, and GOtv services) and buy airtime for all the major telcos. The platform supports all major international card networks including Visa, American Express, Discover, and MasterCard, and also supports mobile money payments.

expresspay payment gateway
expresspay

Ipay

Founded in 2012, iPay is a payment and business management solution that enables businesses and individuals to reach their potential by simplifying their payments, inventory, and customer loyalty management. They have over 5,000 businesses and partners in Ghana that use their platform for receiving payments, managing inventory, paying suppliers, employees, and more. iPay is easy to integrate into your website and it supports Visa, MasterCard, mobile wallet, and GH-link enabled cards. iPay helps businesses simplify their payments, manage inventory, pay suppliers and employees, and more. If you do not have a website, you can create a payment link and start selling online.

ipay
ipay

Futterwave

Founded in 2016 by Iyinoluwa Aboyeji and Olugbenga Agboola, Flutterwave is another payment processor with Nigerian roots but was founded in San Francisco, California. They have the largest footprint of any of the companies we studied. Their vision is to make it easier for Africans to build global businesses that can make and accept any payment, anywhere from across Africa and around the world. Flutterwave is a payment gateway that offers a flexible checkout process where clients can make online payments in their local currency, using their preferred platform (web or mobile), and using their preferred payment method. Additionally, Flutterwave’s Checkout is very responsive, fast, secure, and user-friendly. Flutterwave also has another feature; customizable payment links. You can create and send Flutterwave payment links to clients to facilitate payment.

flutterwave payment gateway
flutterwave

Paystack

Founded in 2015 by Shola Akinlade and Ezra Olubi, Paystack is a Nigerian technology company solving payments problems for ambitious businesses. Its mission is to help businesses in Africa become profitable, envied, and loved. Trusted by over 60,000 businesses, they launched their services in Ghana in 2020 after an extensive testing phase. It allows businesses to accept payments via credit card, debit card, and mobile money on their mobile apps and websites. The supported cards include MasterCard, Visa, and Verve cards. Paystack also allows schools and universities to easily collect fees from students online.

paystack payment gateway
paystack

Direct Pay Online Ghana

Founded in 2006 by Offer Gat and Eran Feinstein, DPO (Direct Pay Online) started in Kenya but currently has a presence in 19 countries in Africa. DPO Group currently works with over 100,000 merchants, including 50+ airlines, hotels, restaurants, and travel agents all over Africa. The Direct Pay Online (DPO payment gateway supports over 100, 000 merchants. These include hotels, airlines, restaurants, and travel agents in Africa. With DPO, you can accept payments in USD, GBP, GHS, or any other international currency. DPO accepts payments via credit cards, debit cards, local mobile money wallets, and bank transfers. DPO integrates with leading shopping cart platforms including Ecwid, Magento, Wix, WooCommerce, PrestaShop, Gravity, and Shopify. If you do not have a website for your business, you can request a payment via email, WhatsApp, or SMS by sending a payment link to your customers.

dpo
direct pay online

Percentage transaction fees for payment gateway for eCommerce businesses

Payment Processor Setup Fees Mobile Money Local Card Int. Card
Paystack Free 1.95% 1.95% 1.95%
Flutterwave Free 2.5% 2.5% 3.8%
DPO GHc1,725 3.5% 4.5% 4.5%
iPay Free 1.9%* 2.5%* 3.5%*
Slydepay Free 2% 3%
expressPay GHc500 3% 3%
Hubtel GHc300/yr 1.95% 1.95%
myghpay Free Free 3% 3%

The one constant for every single payment processor is the presence of a percentage fee on every transaction. This ensures that they are paid commensurate to the amount of work they do for you, in this case, the amount of money they move. Breaking down the fee structure though is quite complex. This is because they charge their fees differently. Some charge a single percentage on all transactions with no exceptions (Paystack). Others charge a different percentage based on whether the transaction is local or foreign (Flutterwave and iPay). Some charge a lower percentage on mobile money transactions relative to their other local transactions (DPO) whilst others charge a differing percentage based on the particular mobile money network in question (Hubtel). There was a range of percentages charged, from a low of 1.9% to a high of 4.5% for payment gateway for eCommerce businesses

Factors to Consider when Choosing a payment gateway for eCommerce businesses in Ghana

There are numerous online payment methods in Ghana and you must choose the right one for your business. The following are factors to consider when choosing a payment gateway in Ghana.

  • Security. Businesses need to carry out their activities in a safe environment. Additionally, they need to keep customer data safe from unauthorized persons. As such, you will need to choose a payment gateway with strong security systems.
  • Payout time. You need to know the time it will take for your business to access your funds. A shorter payout time is the best choice. However, some payment solutions take may take more than a month to remit your funds.
  • Reserve funds. Payment solutions have a standard practice of holding a percentage of your funds for 3-6 months to cover potential financial risk. You should be aware of this and make sure you know what percentage will be covered in reserve funds for every transaction.
  • Fees. Different payment gateways charge different types of fees. Common fees are set up fees, transaction fees and monthly fees. It is best to compare the fees before choosing one for your online business.
  • Processing Speed. The speed of money transfers after making a sale is crucial to consider. Fast payment processing improves the general operational efficiency of your payment gateway.
  • International Payments. An ideal payment gateway supports international payments/multicurrency. This will allow you to have a broader market and consequently grow your business.
  • Recurring billing. If your business supports subscription-based customers, the best payment gateway must offer a recurring billing feature.
  • Customer Experience. A good payment gateway is easy to use. Customers will prefer to follow a simple payment process.

Conclusion

Payment gateway solutions are numerous in Ghana so we believe you now have a fair idea about the list of reliable online payment gateways in Ghana for eCommerce business.

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